The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was very nice, offering a fantastic selection of both hot and cold food, complemented by fresh coffee for a perfect start to the day.” view full review
Unique Rooms!
“I loved the unusual and quirky design of the room, which added a nice touch to my stay while still being massive and comfortable.” view full review
Spacious Balcony!
“The large balcony was a perfect spot to unwind and enjoy the view; it truly enhanced my relaxation experience during the stay.” view full review
Really good Guidance!
“The hotel offered amazing services, including the manager’s insightful recommendations on local attractions, which made our explorations truly special.” view full review
General
Wi-Fi
Safe deposit box
Guest Parking
Electric kettle
Dining
Restaurant
Bar/ Lounge area
Children
Cots
Spa & Leisure
Swimming pool
Room features
Wi-Fi in rooms
Air conditioning
In-room safe
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
13 Graystreet,
Knysna,
South Africa,
Western Cape
Map view
13 Graystreet,
Knysna,
South Africa,
Western Cape
City landmarks
Mall
Knysna Waterfront
660 m
The coast of the city
Knysna Lagoon
1.3
km
Nature reserve
Pledge Nature Reserve
1.2
km
The Parking Shed
The Motorcycle Room
1.0
km
Church
Holy Trinity Church
790 m
TH 2 Long Street Thesen Harbour Town
Jandreart Studio
860 m
Rememberance Drive
Featherbed Co
790 m
Church
Saint Boniface Catholic Church
890 m
TH44 Long St
Ocean Odyssey Whale Watching Knysna
1.1
km
Island
Thesen's Island
1.7
km
Shop Th24 Saffron Street
Scootours
1.5
km
Knysna River
1.5
km
Brenton Road
Margaret's Viewpoint
2.7
km
Store
African Crafts Market
2.5
km
5 Uil Street Knysna Industrial Area
Knysna Gin Distillery
2.6
km
Skuilte Private Nature Reserve
2.8
km
Coney Glen Road
Knysna Heads
4.8
km
Nearby
Prince Alfred Pass
Spitzkop Viewpoint
380 m
Krisjan-se-Nek Bibby's Hoek Goldfields
Dalene Matthee Memorial
380 m
24 Queen Street
Old Gaol and Art Gallery
430 m
Gallery
Knysna Fine Art
150 m
Corner of Main Road and Queen Street
Knysna Museum
540 m
Woolworths
200 m
Mall
Knysna Mall
310 m
Mall
WoodMill Lane Shopping Centre
290 m
Knysna Central
Thesen House
350 m
on the N2 between Knysna and Plettenberg Bay
Perdekop Trail
600 m
Queen St
Drupkelders
540 m
Queen St
Millwood House
490 m
10 Main Road
St George's Anglican Church
520 m
Restaurants
Cafe Knysna
560 m
Shop 3A
Debonairs
950 m
50 Main Road 50 Main Road
Sailor Sam
530 m
5 Main Road
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Spacious Rooms
Friendly Service
Needs Fresher Appearance
Popular Among Tourists
7.4/10
Very good
Rooms
6.7
Location
7.6
Service
7.9
Dining
6.7
Guest reviews
7.4/10
based on 20 reviews
8.2
8.2/10 based on 71 reviews
Mark
United Kingdom,
June
2024
8.0/10
The hotel offers very adequate rooms for groups of 3 or 4, although lacking balconies for private relaxation. The location is convenient with attractions nearby, but noise from the coach park can be disturbing. The service is excellent and accommodating, and the dining options are outstanding. However, the breakfast could use more variety. Overall, a nice choice for a stay in Knysna.
Rooms
8.0
The rooms are much better than ground floor and suitable for 3 or 4 persons on the sofa bed.
Service
9.0
The service is very lovely, with friendly and accommodating staff.
Location
7.0
The hotel's location is very convenient with the waterfront within walking distance and many interesting places nearby. However, it can be noisy at times.
Dining
9.0
The dining experience is simply outstanding, with lots of fresh fruit and a great selection. However, breakfast options could be more varied.
Facilities
7.0
The facilities are good, but noise from the coach park may affect the overall experience.
Herbert
United Kingdom,
May
2024
8.4/10
The hotel offers a lovely stay with spacious, spotless rooms surrounding a tropical courtyard and pool. The welcome drink and organized luggage handling add a nice touch. Service is top-notch with friendly staff speaking Afrikaans. The location is convenient for exploring the marina and waterfront area, despite needing a fresher appearance. Dining is enjoyable, especially with the omelette station. Overall, a great value for a comfortable stay.
Rooms
9.0
The rooms were lovely, spacious, and spotless, with a bath and shower. The tropical courtyard and pool create a relaxing atmosphere.
Service
9.0
The service was excellent, with very friendly staff catering to guests' needs and speaking Afrikaans.
Location
8.0
The hotel is within easy walking distance of the marina and Knysna Waterfront. Parking on-site is convenient. While the area attracts many tourists, it offers easy access to shopping and dining spots.
Dining
8.0
Dining was very good, offering plenty of fresh fruit and made-to-order omelettes. The buffet spread was satisfying.
Facilities
8.0
The hotel offers great facilities for relaxation, with a tropical courtyard and pool for guests to enjoy.
Spacious Rooms
Needs Fresher Appearance
Alasdair
United Kingdom,
May
2024
7.8/10
The hotel offers spacious and new rooms with comfortable beds and a lovely view of the tropical gardens and pool. The service was impressive, although there was a slight hiccup with the reservation initially. The location is convenient, especially for short stays, with good dining options nearby. The dining experience was a mix of good and average, but the facilities overall were great.
Rooms
8.0
The rooms are spacious, new, and offer a comfortable stay.
Service
7.0
The service was impressive, but there was a delay in finding our reservation.
Location
8.0
The location is convenient, with good dining options nearby.
Dining
7.0
The dining experience offered a good selection but also had room for improvement.
Facilities
9.0
The facilities were overall great, enhancing the stay.
Simon
United Kingdom,
April
2024
5.4/10
The hotel is a bit disappointing, with really small rooms that feel cramped and damp. The wood encasement makes it noisy, especially with the nearby tourist coach park causing morning disturbances with revving coaches. On the bright side, the location is convenient for restaurant visits.
Rooms
5.0
The rooms are really small, like a 1* motel, and have a damp smell with poor sound insulation.
Service
6.0
The staff were helpful with computer issues but could be rude at times. The train-themed interior decoration was a nice touch.
Location
5.0
The hotel is near good restaurants within walking distance but suffers from noise from the tourist coach park.
Dining
7.0
The cold buffet was good, but the absence of a live cooking counter was a miss.
Facilities
5.0
The facilities lack spaciousness and ambiance, though the dining area is decent.
Charles
United Kingdom,
April
2024
6.8/10
The hotel offers a convenient location for exploring Knysna, but the rooms had several issues including noise, odor, and lack of privacy. The service was personalized and attentive, enhancing the overall experience.
Rooms
5.0
The rooms were noisy both in the evening and morning, had a foul smell, and lacked privacy with windows facing a public area.
Service
9.0
The staff were very friendly and provided personalized service throughout my stay.
Location
7.0
The hotel's location is close to restaurants and provides a relaxing ambiance, though it can be noisy at times.
Dining
8.0
The dining options varied with a good selection of breakfast items, offering a great start to the day.
Facilities
6.0
The hotel had sufficient facilities for a comfortable stay, though improvements are needed in room amenities.
Sarah
United Kingdom,
February
2024
7.4/10
The hotel offers clean and small but cozy rooms despite some foul smells and noise issues. The service is attentive and friendly, with a nice touch of train-themed decor. The location is convenient with friendly staff, but the appearance could use a refresh. The dining experience is pleasant but with limited options. The facilities are satisfactory.
Rooms
7.0
The rooms, despite a foul smell and noise, are small yet kept clean.
Service
8.0
The staff put effort into creating a welcoming atmosphere with train paraphernalia and were very friendly and helpful.
Location
8.0
The location is convenient, with friendly staff and near good dining options.
Dining
7.0
The dining offers good options but may be limited compared to other hotels at this price range.
Facilities
7.0
The facilities are satisfactory, meeting basic needs but may lack some luxury amenities.
Jonathan
United Kingdom,
February
2024
7.8/10
The hotel is in a convenient location in Knysna, close to the waterfront area and near the harbor's bars and restaurants. The rooms are small but clean and well-maintained. The service was friendly and cooperative, adding a personal touch to our stay. The dining experience offered good options, with a slight overcrowding issue at times. The facilities were satisfactory, although improvements could be made.
Rooms
8.0
The rooms are small but clean and well-maintained, with very comfortable beds.
Service
9.0
I found the staff to be friendly and cooperative, making our stay enjoyable.
Location
8.0
The location is very convenient, with the waterfront within walking distance and many interesting places nearby.
Dining
7.0
The dining experience was good overall, offering a variety of options, but could get crowded during peak times.
Facilities
7.0
The facilities were satisfactory, but there is room for improvement to enhance the overall guest experience.
Tony
United Kingdom,
December
2023
6.6/10
Upon my stay at the hotel, I found the rooms to be a bit disappointing as they were cold, musty, and had various maintenance issues. However, the service was exceptional, with knowledgeable and friendly staff. The location was convenient, with easy access to attractions and dining options. The dining experience was mediocre, but the facilities were adequate for a comfortable stay.
Rooms
5.0
The rooms had a foul smell, broken amenities, and uncomfortable bedding.
Service
9.0
The service was excellent, with friendly and helpful staff.
Location
8.0
The hotel's location was convenient for exploring the area and dining out.
Dining
5.0
The dining options were subpar with limited choices and issues with the quality.
Facilities
7.0
The facilities were standard and met basic needs for a comfortable stay.
Henry
United Kingdom,
December
2023
7.8/10
The hotel offers clean, comfortable rooms with friendly staff in a great location, but dining options may be limited. The pool area is well-maintained and enjoyable. Overall, good value for money.
Rooms
7.0
The rooms are simply furnished, but clean and comfortable, with a cozy bed and sofa.
Service
8.0
The service was friendly and helpful, although there was a delay in finding our reservation initially.
Location
9.0
The hotel's location is very convenient with the waterfront within walking distance and lots of interesting places around.
Dining
8.0
The dining experience is good with a variety of fresh fruit and hot food cooked to order, but warm dishes could be improved.
Facilities
7.0
The facilities are basic but satisfactory, with a decent pool area.
Clean
Limited dining
John
United Kingdom,
November
2023
7.4/10
I stayed at a hotel that had comfortable and clean rooms with a nice welcome touch of a drink and luggage stickers for easy identification. The only downside was the rooms facing a veranda, making it a bit too exposed to outside view. The service was friendly and helpful overall, although there was a temporary hiccups with our reservation. The location was excellent, close to the Knysna Waterfront and other charming spots, but the dining experience left something to be desired with limited options.
Rooms
8.0
The rooms were comfortable and clean, with a welcoming touch of a drink and luggage stickers.
Service
7.0
The service was friendly and helpful, although there was a hiccup with our reservation initially.
Location
9.0
The location is fantastic, within walking distance to the Knysna Waterfront and other interesting places.
Dining
6.0
The dining options were limited, which was a bit disappointing considering the great location.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Rhys
United Kingdom,
November
2023
6.0/10
The hotel offers a mixed experience with some positives like friendly staff and a great location near the waterfront, but some drawbacks including rooms with privacy concerns and a potential noise issue from the nearby tourist coach park.
Rooms
6.0
The room, while already prepared with welcome amenities, unfortunately lacked privacy as the only window opened to a shared Veranda.
Service
5.0
The service was a mix of exceptionally rude behavior and friendly helpfulness, making for an inconsistent experience.
Location
7.0
The hotel's location near the waterfront and within walking distance to good restaurants is a definite plus, but the proximity to the tourist coach park can result in early morning noise disturbance.
Dining
5.0
The dining options were described as uninspiring and limited, except for the French toasts that stood out.
Facilities
7.0
Great location
Privacy concerns
Frederick
United Kingdom,
November
2023
6.6/10
The hotel offers clean and neat rooms with thoughtful touches to enhance the stay, but there are some room issues like a foul smell and a noisy location near a tourist coach park. The service is friendly and attentive, with a charming train-themed interior. The location is convenient for exploring nearby attractions despite needing some refreshing. The dining experience could be improved with more variety in the menu. Overall, a comfortable stay with room for enhancement.
Rooms
7.0
The rooms had a foul smell and some maintenance issues, but were clean and neat with special treats. The open Veranda access and one window facing it provided privacy challenges.
Service
8.0
The service was friendly and attentive, with a lovely train-themed interior that added a unique touch.
Location
7.0
The hotel is conveniently located for accessing the Knysna Waterfront and other attractions, although it could benefit from a fresher appearance.
Dining
5.0
The dining experience lacked variety and freshness in the offerings, needing improvement for a better overall experience.
Facilities
6.0
The hotel facilities could use some enhancements to match the overall service quality and guest expectations.
Joe
United Kingdom,
October
2023
7.4/10
The hotel offers comfortable and clean rooms with little special treats to make guests feel special, despite needing updates. The service was friendly, although there was a slight hiccup with the reservation initially. The location is perfect for exploring the Knysna Waterfront and nearby attractions. The dining options varied from excellent to disappointing. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were comfortable and clean, with thoughtful welcome gestures.
Service
8.0
The service was friendly, with a minor issue initially.
Location
9.0
The hotel's location near the Knysna Waterfront and other attractions was convenient and beautiful.
Dining
6.0
The dining experience ranged from excellent to disappointing, offering varied options.
Facilities
7.0
The facilities were decent overall, with room for improvement.
Maria
United Kingdom,
August
2023
7.2/10
The hotel offers clean and comfortable rooms with friendly staff in a great location near good restaurants, although the room layout may lack privacy and be a bit noisy at times.
Rooms
7.0
The rooms were clean and had everything we needed, but they smelt quite damp and lacked soundproofing as noise could easily be heard through the wooden enclosure.
Service
8.0
The staff were friendly and helpful, although they had some difficulty attending to guests effectively at times.
Location
8.0
The location was convenient for our needs with easy access to the marina tourist area and good restaurants within walking distance, despite some noise from the nearby coach park.
Dining
6.0
The dining experience was average with some uninspiring options, although the quantity was good.
Facilities
7.0
The facilities were adequate but not outstanding, offering what we needed during our stay.
Louise
United Kingdom,
August
2023
7.0/10
The hotel offers spacious rooms with a unique feature of a tree full of weaver birds making their nests right outside our room. While the views were lovely, the lack of privacy due to the room's layout was a downside. The service was exceptional, providing great local recommendations. The location is convenient for accessing the waterfront area, although noise could be a concern. Dining options varied from wonderful to disappointing. Facilities were adequate for a short stopover.
Rooms
7.0
The rooms were spacious and had all the basic amenities, albeit with limited privacy due to the room layout.
Service
9.0
The service was exceptional with great knowledge of the area and kindness from the staff.
Location
6.0
The hotel's location is convenient for accessing the waterfront area and nearby restaurants, but there were noise concerns during certain times.
Dining
7.0
The dining experience varied from wonderful with a great selection to disappointing with limited cooked items.
Facilities
6.0
The facilities were adequate for a short stopover.
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